Return conditions

Goods purchased at are returned and exchanged in accordance with Articles 6.362 and 6.363 of the Civil Code of the Republic of Lithuania, as well as the Government of the Republic of Lithuania of 2014. July 22 "Retail Trade Rules" approved by Resolution No. 738.

The Buyer has the right within 14 days from the day of delivery or pick-up of the Goods to return the Goods, whose merchandise appearance and/or packaging are intact, after notifying the Seller in writing.

The following conditions must be met when returning goods:
* the returned product must be in its original, neat packaging;
* the product must be undamaged by the buyer;
* the product must be unused, without losing its commercial appearance (labels and protective film intact, etc.);
* the returned product must be the same as the one received by the buyer;

If the packaging of the product is damaged or the product has been visibly used, the money will not be returned.

The Seller is not responsible for the deterioration of the quality of the Goods, if the Buyer or persons to whom the Buyer transferred the Goods used them for purposes other than those for which such Goods are normally used, did not comply with the requirements specified in the instructions, violated the rules of transportation, storage, use and/or storage of the Goods, as well also, if the packaging of the Goods and other external defects are visible, not discussed in writing at the time of the transfer of the Goods, whether the deterioration of the quality of the Goods is due to the actions of the Buyer or other persons to whom the Buyer transferred the Goods.

If the conditions listed above are met, you should write a free-form request to return the product, indicating the name and surname, the invoice number, the name and price of the product, the account number where the money should be returned. You must also state that you agree to have a shipping fee deducted from your refund.

You must send this request to us by e-mail at . Once we receive and approve your request. You must send the product via courier to the specified address. The paid amount of money is returned to the Buyer, by transferring the money to the Buyer's account, within 15 calendar days from the Buyer's written notification of the cancellation of the purchase and sale agreement.

After exercising the right to return the Goods, the costs for the return of the Goods shall be paid by the Buyer.

Defective goods are returned in accordance with the 2001 regulation of the Minister of Economy. June 29 by order no. 217 "Regarding the approval of the rules for the return and exchange of items" by the approved rules for the return and exchange of items.